General
Mevol devices are easy to maintain. You can use a dry cotton swab to gently wipe the device's charging port and inside the device. Do not disassemble the internal unit of the device while cleaning it, as this may cause damage to the device.
All Mevol devices are not waterproof. Keep Mevol devices in a dry environment.
After your order has shipped, we will send you an email containing the tracking information for your order. You can follow the instructions in the email to track your order details. If the shipping status has not been updated for more than 7 business days, you can contact our customer service or send an email to info@mevol.com for help.
Your order is dispatched through our delivery partner. We will arrange dispatch of your order as soon as we receive it. Orders are dispatched between Monday to Friday. The delivery time may vary depending on your delivery address. Weekends and holidays may have an impact on the delivery time.
Mevol product warranty coverage applies only to malfunction or damage that occurs under normal and safe use. During the warranty period, if your product is damaged by non-human conditions, you can contact our customer service for inspection and confirmation so that you can enjoy our after-sales service. We do not provide warranty service if the product you purchased is damaged due to human causes, such as accidental dropping, crushing, bumping, disassembling, or due to improper use and storage of the device.
If you have the intention to cooperate with Mevol, please Click Here and fill out the form. We will reply to you as soon as possible. You can also contact customer service or send an email to support@mevol.com for assistance.
Product Information
People's dependence on traditional cigarettes is exacerbated by the addictive nature of nicotine. It's a well-known fact that cigarette burning process produces over 6,000 chemicals, of which about 100 have been identified as causes or potential causes of smoking-related diseases, such as lung cancer, cardiovascular disease and emphysema.
E-cigarettes also contain nicotine, but they are less harmful than cigarettes. They are a good transition tool if you want to quit smoking.
Kindly reminder: While not risk-free, e-cigarette is a better alternative to smoking—but the best choice is to quit or not to start smoking.
E-cigarettes also contain nicotine, but they are less harmful than cigarettes. They are a good transition tool if you want to quit smoking.
Kindly reminder: While not risk-free, e-cigarette is a better alternative to smoking—but the best choice is to quit or not to start smoking.
Mevol recommends always buying from official retailers. The fight against unauthorized and counterfeit devices is a long-term commitment to upholding a high level of quality and service by Mevol.
Mevol advises consumers to be cautious when purchasing devices from unauthorized resellers. If you have this suspicion please call customer service to report it. Thank you for contributing to the fight against counterfeiting.
Mevol advises consumers to be cautious when purchasing devices from unauthorized resellers. If you have this suspicion please call customer service to report it. Thank you for contributing to the fight against counterfeiting.
All Mevol devices are not waterproof. Keep Mevol devices in a dry environment.
Mevol devices are easy to maintain. You can use a dry cotton swab to gently wipe the device's charging port and inside the device. Do not disassemble the internal unit of the device while cleaning it, as this may cause damage to the device.
Orders & Payment
You can visit the official Mevol website at www.mevol.com to add to your shopping cart and purchase. You can also inquire about purchasing through customer service or purchase from authorized Mevol stores.
Before the package is shipped, you can contact customer service or send an email to info@mevol.com to help you change your order details. If your order has already been shipped, then it will not be possible to make any changes to your order.
The official Mevol website supports Visa, Master Card, AE, JCB, DISCOVER, Maestro, and other payment methods, depending on your country or region. If you have any questions, please consult our customer service for assistance.
Mevol is compliant with the Payment Card Industry Data Security Standard (PCI DSS) Certification and uses Secure Sockets Layer (SSL) technology to help keep your personal information secure, represented by a padlock icon on Internet Explorer and Firefox. SSL encrypts the transmission of your payment information so that only the parties involved in the transaction can read it. Furthermore, your information will never be shared with third parties.
After your order has shipped, we will send you an email containing the tracking information for your order. You can follow the instructions in the email to track your order details. If the shipping status has not been updated for more than 7 business days, you can contact our customer service or send an email to info@mevol.com for help.
Mevol understands your concerns about the security of your personal information. Any personal information about you will be used and protected as described in Mevol's Privacy Policy. Click Here to view the Privacy Policy
Our products contain nicotine. Under tobacco regulations, products containing nicotine should not be sold to minors.You must be above the legal smoking age of your location to purchase Mevol products from any of our retail channels. Our products are designed for adult smokers only. We are obliged to refuse sales of nicotine products to underaged consumers.
Others
If you have the intention to cooperate with Mevol, please Click Here and fill out the form. We will reply to you as soon as possible. You can also contact customer service or send an email to support@mevol.com for assistance.
If you belong to one of the following groups, please don’t use a vape device.
·Minors (please consult your local jurisdiction for applicable age limit).
·People who are sensitive or allergic to nicotine or any of the listed ingredients.
·Women who are pregnant or breastfeeding.
·People with unstable heart conditions or cardiovascular diseases.
·People with respiratory diseases.
·People with severe hypertension or diabetes.
·People who should avoid using tobacco or products containing nicotine for medical reasons.
- Please keep this product out of reach of children and animals.
- This product contains nicotine which is a highly addictive substance.
- This product is not recommended for non-smokers.
- If you feel any discomfort, please contact your doctor/physician immediately.
·Minors (please consult your local jurisdiction for applicable age limit).
·People who are sensitive or allergic to nicotine or any of the listed ingredients.
·Women who are pregnant or breastfeeding.
·People with unstable heart conditions or cardiovascular diseases.
·People with respiratory diseases.
·People with severe hypertension or diabetes.
·People who should avoid using tobacco or products containing nicotine for medical reasons.
- Please keep this product out of reach of children and animals.
- This product contains nicotine which is a highly addictive substance.
- This product is not recommended for non-smokers.
- If you feel any discomfort, please contact your doctor/physician immediately.
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